NDIS provider marketing that makes your services easy to understand.

Present services, availability, locations and contact pathways in plain language while supporting responsible local visibility.

Rather talk? Call 0417 460 236

Talk directly to Niel Bennet, our founder. 15 years in digital marketing, based in Melbourne.

Melbourne-based
15 years in digital marketing
Month to month, no lock-in
You own your website and accounts
ABN 44 772 398 737

A local map search result for a plumber, showing rating, opening hours, a review snippet and Website, Directions and Call buttons — A complete local listing: rating, hours, a review and one-tap call. Illustration with an example business and figures, not a real client.

By Niel Bennet, founder (15 years in digital marketing) · Last updated October 2026

Quick answer: NDIS marketing helps participants, families and support coordinators find a provider and understand its services in plain language. MarketingOnWeb is a Melbourne agency that does NDIS provider marketing Australia-wide, built on accessible websites, local SEO and respectful enquiry handling, never pressure tactics. SEO, GEO and AEO cost $990 a month + GST as one package, and websites start at $499 + GST.

What makes it work

Easy to find locally
A complete Google profile for the areas you service.
Plain language
Services explained simply for participants, families and coordinators.

What’s included

Accessible website
Service and location pages
Local SEO
Enquiry routing
CRM workflow
Reputation management

Best for: Australian NDIS providers ready for a clearer, connected approach to growth.

Find out where you’re losing customers.

We’ll review discovery, trust, enquiry and follow-up as one connected path—then identify the three priorities with the strongest potential.

Get my free marketing check

How it works

Free review and strategy session
Tell us about your business with the short form below. We look at it and tell you what we’d do first. Free, with no obligation.
A clear price, in writing
You get exactly what’s included and what it costs before any work starts.
We do the work and show you the results
Plain-English updates on what we did and what it’s bringing in. You deal directly with Niel Bennet and our Melbourne team.

What rules should NDIS providers follow in their marketing?

All NDIS providers must follow the NDIS Code of Conduct, which includes respecting people's right to make their own decisions, respecting privacy, and acting with integrity, honesty and transparency. The Australian Consumer Law also bans misleading claims, harassment and coercion. MarketingOnWeb writes NDIS marketing that informs participants and never pressures them to choose a provider.

Source: NDIS Quality and Safeguards Commission, NDIS Code of Conduct and Code of Conduct provider guidance; Australian Consumer Law.

How do NDIS providers get found on Google?

NDIS providers get found when their website clearly lists each support, the areas served, availability and registration status, and their Google Business Profile matches. Participants, families and support coordinators often search by support type and suburb. MarketingOnWeb builds service and location pages and local SEO for NDIS providers within its $990 a month + GST package.

We only state registration status, qualifications and service areas you confirm, because accuracy matters more here than anywhere.

What makes an NDIS website accessible?

An accessible NDIS website follows the Web Content Accessibility Guidelines (WCAG): readable text sizes, strong colour contrast, keyboard navigation, image descriptions and plain language. It should also offer several ways to make contact, such as phone, email, form and the National Relay Service. MarketingOnWeb builds NDIS sites with these checks from the start.

Source: W3C Web Content Accessibility Guidelines (WCAG) 2.2.

How should NDIS providers handle enquiries and lead generation?

NDIS lead generation should mean making it easy for the right people to reach you, then responding promptly and respectfully. Ask only for the details you need, explain how personal information is stored, and never follow up with pressure. MarketingOnWeb's CRM starter setup, from $1,490 + GST, routes enquiries by service and location with consent recorded.

A quick word from Niel.

Thirty seconds on who we are and how we work. You deal with Niel directly, from the first call to the monthly report.

Get my free session

Questions people ask about NDIS providers

What is NDIS marketing?+

NDIS marketing is the work that helps participants, families and support coordinators find an NDIS provider and understand what it offers. It must respect participant choice and control, privacy and consumer law. MarketingOnWeb provides NDIS provider marketing Australia-wide, with SEO, GEO and AEO at $990 a month + GST.

How much does NDIS SEO cost?+

MarketingOnWeb's NDIS SEO is part of one flat package: SEO, GEO and AEO at $990 a month + GST, month to month. Other services are priced separately: websites from $499 + GST, Google Business Profile management from $290 a month + GST, and an SEO audit from $490 + GST.

Can NDIS providers advertise on Google Ads?+

Yes. NDIS providers can run Google Ads, as long as the ads are accurate, don't overstate registration or outcomes, and don't use pressure. Clear service and suburb targeting works best. MarketingOnWeb manages NDIS Google Ads from $490 a month + GST, with ad spend paid directly to Google.

Should NDIS providers offer incentives to attract participants?+

Be very careful. The NDIS Commission's Code of Conduct guidance tells providers to avoid sharp practices and conflicts of interest, and to respect each participant's right to make their own decisions. Incentives that push someone toward a provider risk breaching that. MarketingOnWeb doesn't run incentive-based campaigns for NDIS providers.

How do NDIS providers protect privacy in marketing?+

Collect only the personal details needed to respond, explain how they're stored and used in a privacy policy, and get consent before adding anyone to email lists. Never share participant stories or photos without informed written consent. MarketingOnWeb sets up NDIS enquiry forms and CRM workflows with consent recorded.

Do unregistered NDIS providers need to follow the Code of Conduct?+

Yes. The NDIS Code of Conduct applies to all NDIS providers and workers, registered or not. Marketing should also say clearly whether the provider is registered, so self-managed and plan-managed participants can make an informed choice. MarketingOnWeb only publishes registration details the provider has confirmed.

Do you work with NDIS providers outside Melbourne?+

Yes. MarketingOnWeb is based in Melbourne and works with NDIS providers Australia-wide. Service and location pages, local SEO and Google Ads targeting are set up around the regions you actually support, whether that's one town or several states. Meetings run by phone or video call.

Get a free marketing check for your NDIS service.

Tell us about your NDIS service. We'll look at your website, how you show up on Google and in AI answers, and how enquiries are followed up, then tell you the three things we'd fix first. It's free, and there's no obligation.

✓ How you show up when customers search
✓ Where enquiries are being lost
✓ The three fixes we'd do first

You’ll deal directly with Niel Bennet, our founder (15 years in digital marketing), and our Melbourne team.

Rather talk? Call 0417 460 236 or message us on WhatsApp, or book a time with Niel.